The Manufacturing Delusion
- “In other words, software is largely a service industry operating under the persistent but unfounded delusion that it is a manufacturing industry.” – is education the same way? Are we really selling mentoring and care when we’re trying to sell information?
- Reliability/stability/scalability are critical.
- Correctness of design and implementation cannot readily be verified by means other than independent peer review.
- The software is critical to the user’s control of his/her business
- The software establishes or enables a common computing and communications infrastructure.
- Key methods (or functional equivalents of them) are part of common engineering knowledge.
- How do these relate to OER?
- Slide deck
- textbook market broken – cost > access > outcomes
- better pass rates, lower drops
- everything is open, Lumen is selling the service (hosting, analytics)
- institutions adopt courseware, paying per enrollment fee for support and hosting
- Institutional leaders facilitate faculty review and transition
- All students have open access through the course and after
- Goal (2018)
- 10 million students
- save 1 billion dollars
- make 1 million
- Like-ability, institutions are willing to work with and take more risks when they feel comfortable.
- Keeping values as you scale